Matt Ramsden, owner of The Pit Gaming Shop has won one of the Mantic Hobby Hero awards, below is an extract of Mantic’s post about the winners. For Mantic’s whole post go to https://www.manticgames.com/news/mantic-hobby-heroes-mike-adkins-and-matt-ramsden/
HOBBY HERO – MATT RAMSDEN, THE PIT GAMING STORE
As well as individuals in the community, we also received numerous nominations for stores around the world. Of course, for friendly local game stores, it’s been an extremely tough time with lockdown often forcing them to close their doors. However, many looked at alternative ways to deliver to their customers or, when they could, opened with safety measures in place for their customers.
We had a lot of nominations for stores around the globe but the one with the most was The Pit in Borehamwood, owned by Matt Ramsden. Here are just a handful of comments we received about Matt.
“During the restrictions, that meant the store was not able to be open, he arranged to delivery any orders people placed, many by hand, to ensure the community in our area was able to carry on as close to normal as possible. He also actively engaged with the community regarding any new Mantic releases as soon as pre-orders were possible, so everyone had the earliest opportunity to get our hands on the latest goodies.”
“I have used the Pit before and they frequently support Kings of Herts events but my appreciation has grown after the Pit came to the rescue and delivered modelling supplies when all other avenues had failed, allowing me to complete several projects. Great service throughout the crisis.”
“He was providing stock to desperate gamers by either hand delivering it himself or allowing us to do a closed-door pick up from his house. Did it covid safe but helped people keep gaming during dark times.”
“Despite all of the stresses his business must have been under he’s always helping out us started gamers with home deliveries across a huge area. Nothing is too much trouble; when my son and I were struggling with the Vanguard rules we exchanged loads of messages of advice and guidance and, when lockdown permitted, he came into the store specially on his day off the teach us.”